Services
Practical technology services, clearly scoped
Three core offerings: custom web platforms, practical automations and integrations, and operational AI connected to your business data. Every deliverable is agreed in writing before work begins, so pick one service or combine a few.
Custom Web Platforms
Your website is often the first and only impression a customer gets, usually on a phone. Each platform is designed and built from scratch around your business, then hosted, secured, and maintained for you, so it stays fast and you never have to think about servers, plugins, or updates.
What's included
- Custom design and engineering. No templates, no page-builder plugins
- Mobile-first pages that load instantly on cellular connections
- Clear product and service pages, contact forms, and click-to-call actions
- Search-friendly structure so customers can find you online
- Migration from aging Wix, Squarespace, or WordPress sites without downtime
- Managed deployment and fast, dependable hosting included
- Built-in security, ongoing software updates, and automatic backups
- Seasonal content updates: hours, photos, menus, announcements
Practical Automations & Integrations
As a business grows, off-the-shelf tools stop fitting the way you work. We build focused tools around your real process and connect the software you already pay for, so information moves on its own instead of being retyped from one place to another.
What's included
- Custom online booking and customer intake forms
- Automated lead notifications by SMS and email, the moment an inquiry arrives
- Connections between your website, spreadsheets, customer database, and calendar
- Calculators and customer request tools tailored to how you quote and schedule
- Automation that removes repetitive daily data entry
- Plain-English guidance on which tools to keep, connect, or replace
Operational AI & Connected Business Data
Your point-of-sale, inventory, and service systems already hold the answers you need. We connect them to the AI assistant you prefer so you can ask "What did we sell this week?" and get a real answer in seconds. Totals, margins, and counts are calculated by tested code rather than guessed by the AI, and your data stays private.
What's included
- Secure, read-only connections to your point of sale, inventory, and service systems
- Plain-English questions answered from your own sales, stock, customer, and work order data
- On-demand margin reports, stock summaries, and seasonal sales data
- Works with the AI assistant you already use: Claude, ChatGPT, or Gemini
- Credentials stay encrypted and are never exposed to the AI
- Business math verified and calculated by code, not estimated by the AI
- Live with Lightspeed Retail today, and designed to extend to Shopify, Square, and QuickBooks
Domain & Email Setup
A business running on a personal Gmail or Yahoo address quietly loses credibility. We get you set up with the right domain and professional email at that domain, handling the technical settings behind the scenes.
What's included
- Domain registration and management
- Professional email setup (Google Workspace or Microsoft 365)
- Email authentication so your messages reach inboxes instead of spam folders
- Migration from existing personal or outdated email accounts
- Plain-English guidance on what you actually need
Software Consulting & Advice
Build it or buy it? Is that software quote fair? Which tool actually fits the way you work? When you don't have a technical person on staff, we evaluate the options, ask the right questions, and help you make confident technology choices.
What's included
- Technology and software tool recommendations
- Vendor and quote evaluation before you commit
- Process and workflow improvements
- Project scoping and technical requirements
- Plain-English technical translation
Quality Engineering & Testing
More than a decade in software quality engineering means finding the edge-case bugs that only show up when real customers use a system, and making sure complex software holds up.
What's included
- Hands-on and exploratory software testing
- Automated tests for web applications and the systems behind them
- Checks that run automatically before every release
- Bug reproduction, prioritization, and clear reporting
Not sure which of these you need?
That's completely normal, and it's exactly what a good consultant is for. Tell us about your situation and we'll point you in the right direction, even if that turns out to be something we don't charge for.
Let's figure out the right next step
Send a short note about your business and what you need. You'll get clear, honest guidance and, if it's a fit, a written proposal with scope and timeline.